Refund and Return Policy
At Writer Bucks, we are committed to delivering high-quality writing services. However, if you are unsatisfied with our work, you may be eligible for a refund based on the following terms:
-
Eligibility for Refunds:
- Refund requests must be made within 14 days of receiving the final product.
- Refunds are considered if the delivered content significantly deviates from the initial instructions or requirements.
-
Conditions for Refunds:
- A full refund is available if work has not started.
- If work has begun or been delivered, a partial refund may be provided after an internal review of the work.
- Refunds are not granted for minor changes or if a revision can address the issue.
-
Non-Refundable Cases:
- Work that aligns with provided instructions but does not meet subjective preferences.
- Revisions that are within the initial scope of the project.
- If the project timeline has passed due to the client’s delay in providing feedback.
-
Revision Requests:
- Free revisions are offered within 7 days of delivery, provided they fall within the original scope of the project.
- Additional revisions outside the original scope may incur extra charges.
-
Refund Processing:
- Once approved, refunds will be processed within 7-10 business days via the original payment method.
- Refunds may take longer depending on the payment provider’s policies.
-
Dispute Resolution:
- If there is a dispute regarding the quality of work, both parties will engage in open communication to find a resolution. In cases where an agreement cannot be reached, an internal team review will determine if a refund or further revision is warranted.